« home Frequently Asked Questions
What are the fees?

Getting started is free. There are no fees until your guest start checking out. There are no fees to create a test auction. There are no monthly fees.

We get paid by charging a 1.00% FEE on your auction total revenue. The above fee does not include the fees that Stripe charges for their secure online payment processing service.

Is BIDS secure?

Yes! This site uses 256-bit encryption and TLS/SSL to protect all data transferred to and from our servers. This is the same level of encryption that your bank uses.

In addition to our transport security, we leverage leading online payment collection technology developed by Stripe. Stripe provides a PCI Level 1 Compliant service. Credit card information is only sent to Stripe's servers and never to our servers.

Our servers are supported and secured by a world-leading provider of web hosting services. Physical access to the servers is strictly controlled by industry standards.

Is my data backed up?

All data is backed up to a secure cloud location once per day. In addition, the code that makes BIDS is backed up and stored in a secure source control repository.

Does mobile cost extra?

No. At this time all features are included for the same fee.